Payment & Shipping, Right of Withdrawal

General Terms and Conditions

These general terms and conditions govern your use of the website of einraum.berlin and all related services offered by einraum.berlin.

By accessing einraum.berlin, you agree to abide by these general terms and conditions and to comply with all applicable laws and regulations. If you do not agree to these general terms and conditions, you are prohibited from using or accessing this website or using any other services offered by einraum.berlin.

We, einraum.berlin, reserve the right to review and change these terms of service at our sole discretion. If we do so, we will update this page. Any changes to these general terms and conditions will take effect immediately upon publication.

These general terms and conditions were last updated on 2.12.2021.

Use Restrictions

By using this website, you guarantee on your behalf, and on behalf of your users and other parties, that you will not:

Modify, copy, create derivative works of, decompile, or reverse engineer any materials or software contained on this website;

Remove copyright notices or other ownership notices from materials or software on this website;

Transfer the materials to another person or mirror the materials on another server;

Knowingly or negligently use this website or related services in a manner that abuses or disrupts our networks or other services provided by einraum.berlin;

Use this website or related services to transmit or publish harassing, indecent, obscene, fraudulent, or unlawful material;

Use this website in violation of applicable laws or regulations;

Use this website in connection with the transmission of unauthorized advertising or spam;

Collect, record, or gather user data without the user's consent; or

Use this website or related services in a manner that may infringe the privacy, intellectual property rights, or other rights of third parties.

Intellectual Property

The intellectual property in the materials contained on this website is owned by einraum.berlin or licensed to einraum.berlin and is protected by applicable copyright and trademark laws. We grant our users permission to download a copy of the material for personal, non-commercial, temporary use.

This constitutes the granting of a license, not a transfer of ownership. This license automatically terminates if you violate any of these restrictions or the terms and conditions, and may be terminated by einraum.berlin at any time.

Liability

Our website and the materials on our website are provided without warranties. To the extent permitted by law, einraum.berlin makes no express or implied warranties and hereby excludes all other warranties, including, but not limited to, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other rights.

In no event shall einraum.berlin or its suppliers be liable for consequential damages arising from your use or inability to use this website or the materials on this website, even if einraum.berlin or an authorized representative has been advised orally or in writing of the possibility of such damages.

In connection with this agreement, the term “consequential damages” includes any consequential damages, indirect losses, actual or anticipated loss of profits, lost profits, loss of revenue, business interruption, loss of goodwill, loss of opportunities, lost savings, damage to reputation, loss of use, and/or loss or damage to data, regardless of whether they arise from law, contract, equity, tort (including negligence), breach of warranty, or any other cause.

Because some jurisdictions do not allow limitations on implied warranties or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of Materials

The materials appearing on our website are not comprehensive and are for general informational purposes only. einraum.berlin makes no representations or warranties regarding the accuracy, probable results, or reliability of using the materials on this website or in connection with these materials or other resources associated with this website.

Links

einraum.berlin has not reviewed all websites linked to its website and is not responsible for the content of these linked websites. The inclusion of a link does not mean that einraum.berlin endorses, approves, or controls the page. Use of such a linked website is at your own risk, and we strongly advise you to conduct your own research regarding the suitability of these websites.

Right to Termination

We reserve the right to suspend or terminate your right to use our website and to terminate these terms and conditions with immediate effect if you violate these terms and conditions.

Severability

Any provision of these terms and conditions that is invalid or unenforceable in whole or in part shall be held invalid or unenforceable to the extent that it is invalid or unenforceable. The validity of the remaining provisions of these terms of service shall not be affected. These terms and conditions are governed by German law and shall be construed in accordance therewith. You irrevocably submit to the exclusive jurisdiction of the courts in this state or location.

Payment and Shipping

The following terms apply:

Delivery Times

Delivery times vary depending on the type of product and manufacturer. More detailed information regarding the delivery time and shipping costs can be found on the respective product pages.

Please note that delivery does not take place on Sundays or public holidays.

If you have ordered items with different delivery times, we will ship the goods in a single shipment, unless we have agreed otherwise with you. In this case, the delivery time is determined by the item with the longest delivery time that you ordered.

Accepted Payment Methods

– Payment by SEPA direct debit

– Payment by credit card

– Payment by invoice

– Payment by PayPal Express

– Payment by PayPal 

– Payment by installment plan

– Payment by Sofort transfer

– Payment by Google Pay

– Payment by Apple Pay

Further Payment Details

When paying by SEPA direct debit or SEPA business direct debit, you authorize us by providing a corresponding SEPA mandate to debit the invoice amount from the specified account. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please note that you are obliged to ensure sufficient funds in the account on the announced date.

When paying by credit card, your credit card account will be charged upon conclusion of the contract.

If you have any questions, you can find our contact details in the legal notice.

Right of Withdrawal

Right of Withdrawal for Consumers

(A consumer is any natural person who enters into a legal transaction for purposes that cannot be predominantly attributed to their trade or self-employed professional activity.)

Right of Withdrawal Policy

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day,

– on which you or a third party designated by you, who is not the carrier, took possession of the goods, provided you ordered one or more goods as part of a single order and they are delivered together;

– on which you or a third party designated by you, who is not the carrier, took possession of the last goods, provided you ordered several goods as part of a single order and they are delivered separately;

To exercise your right of withdrawal, you must inform us (einraum.berlin, Harzer Straße 109 in 12435 Berlin, telephone no.: +49 (0) 30 63901695, email address: info@einraum.berlin) by a clear statement (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. You may use the attached sample withdrawal form for this purpose, although it is not mandatory.

To meet the withdrawal deadline, it is sufficient to send the notification of the exercise of the right of withdrawal before the end of the withdrawal period.

Consequences of Withdrawal

If you withdraw from this contract, we must refund all payments we have received from you, including shipping costs (except for additional costs resulting from your choice of a different type of delivery than the cheapest standard delivery we offer), immediately and no later than 14 days from the day on which we receive the notification of your withdrawal from this contract. We will use the same payment method for this refund that you used for the original transaction, unless expressly agreed otherwise; no fees will be charged to you for this refund under any circumstances.

We may refuse the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than 14 days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send the goods before the end of the 14-day period.

You bear the immediate costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value is not due to handling of the goods that was not necessary to check the condition, properties, and functionality of the goods.

Exclusions and Grounds for Lapse

The right of withdrawal does not apply to contracts

– for the supply of goods that are not pre-made and for whose manufacture an individual selection or determination by the consumer is essential, or that are clearly tailored to the personal needs of the consumer;

The right of withdrawal lapses prematurely in contracts

– for the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery;

– for the supply of goods if, after delivery, due to their nature, they have been mixed with other goods inseparably;

Sample Withdrawal Form

(If you want to withdraw from the contract, please fill out this form and send it back.)

– To einraum.berlin, Harzer Straße 109, 12435 Berlin, 

Email address: info@einraum.berlin 

– I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/

the provision of the following service (*)

– Ordered on (*)/ received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only for notifications on paper)

– Date

(*) Strike through any that do not apply